Over the past several years many people have asked us, “Is Sonic Electronix Legit?” Perhaps it is because we have great prices that sometimes seem too good to be true or maybe you are surprised at how fast our shipping estimates are. There could be a number of different reasons why you might be wondering if we are a legit company. Either way, it is important for you to know we are legit before you make a purchase. Below are just a few things you should know.
We are Real People
Our staff is made up of over a hundred people between two offices. We come from many different backgrounds and many different countries, but our passion for audio brings us together. In fact, here is a picture of the California team at our 2015 holiday party. If you were to give us a call right now, you would likely talk to someone in that picture. We don’t outsource our call center, our shipping, or any part of our business. This is a United States based operation with real people running it.
We Sell Authentic, Real Products
All of the products we sell are authentic, real, and legit products. We obtain our items from direct and authorized sources so our customers don’t have to worry about receiving a product that doesn’t meet their expectations. Unless your are shopping in our Liquidation Station where products are clearly identified as an open box or refurbished, you can be absolutely confident that you are purchasing a brand new, authentic product.
We are Award Winning
Over the 15+ years that we have been in business, we have received many awards from third party organizations. Each of these awards are given to best-in-class businesses that run a successful business and care about their customers. Below are some of the awards:
- Bizrate Circle of Excellence
- Reseller Ratings Elite Member
- Stella Service Elite
- A+ Accreditied business from the BBB
- eBay Top Rated Seller
It is also important to note that none of these awards can be purchased, but are given to businesses that meet specific and strict criteria. We are quite honored to have received these awards.
We have Happy Customers
What could be a better indicator of who we are than our customers? We have literally served over 2 million customers over the past 15 years since we started shipping products online. We are so thankful for each of our customers because we know that we wouldn’t be where we are today without them. Occasionally, some of our customers will come back and leave us a testimonial. We post all of these reviews on our Testimonial page. Feel free to spend some time reading what our customers had to say about us.
We Care about Our Customers
Any legit company is going to take care of their customers and we go above and beyond. Our warranty and return policy is one of the best in the industry. We have a call center filled with product experts ready to answer all your questions and help you find the right item for you. We have a Learning Center dedicated to teaching you about the products we sell. We have a YouTube channel that gives you a behind the scene look at our business as we teach you about products, installation techniques, and simply answer your questions. You can reach a real person at our company by email, phone, or even in person if you come to our location in Southern California.
We are Legit
To sum this up, Sonic Electronix is a legit company. We have a long, positive history in the car audio industry. Our US-based company is run by real people that are passionate about their jobs and helping our customers. We have been presented with countless awards over the years because of our outstanding customer service and fast shipping. We offer one of the best return policies in the industry because we care about our customers. We don’t just want their business, we want them to be happy and enjoy their purchase.