By Ricky C. – Product Specialist
Sonic Electronix is excited to announce that this Holiday Season, the call center is currently going to be open and taking calls 24 hours a day, 7 days a week. Now we’ll be available to assist with any order, question, or just help you out with your audio system no matter the time of day!
Online shopping or “E-tailing” is all about convenience. SonicElectronix.com recognized the need for additional convenience for online shoppers and expanded the call center to be fully prepared to take all of your calls!
This can be helpful in a lot of different situations. For those of you with conflicting schedules who can’t call in during standard business hours, the call center will now have a much more flexible schedule so now all customer service related inquires can be dealt with as soon as they arise. Questions regarding products, orders, shipments, can all be answered any time of the day, any day of the week.
Another great reason for the call centers flexible hours is to ensure that our Call Center hold times are not near as long; minimizing the time it takes for a representative to get on the phone and assist you. This is great for anyone! From the High School student who can’t find the time to get any assistance, to the weekend installer who would like some assistance over the weekend. Previously, the call center was open from 7 AM – 5 PM Pacific Standard Time, Monday-Friday and occasionally on Saturday as well.
So pick up the phone, and give Sonic Electronix a call at 1-877-289-7664. The 24 hour call center has been launched and is in full effect, so even if the night is long and you’re alone and need a friend to talk to, we’re here to help you out. Who knows? You might just end up buying that new stereo you’ve been checking out.